Community-based organizations (CBO) are the last-mile connectivity point for at-risk and vulnerable populations that require medical and social care. They are able to seamlessly and continuously connect and engage their members through SMS, listen to inputs and responses at scale, and create a deeper and trusted connection with their communities.
Increased Capacity
Streamline outreach to connect with more members in less time.
Improved Activation
Drive engagement and service utilization of members.
Rapid Onboarding
Start outreach within days with minimal IT support.
Real-time Insights
Monitor enrollment, referrals, and SDOH gaps for proactive intervention.
Trust’s Managed Care Plan partners benefit from the community network and partnership with Community Partners
Collaborative team working sessions to identify challenges and opportunities to improve engagement and activation.
Support and participation for training, webinars and meetings
Dedicated community engagement manager
Tailored program reporting
Trust helps enterprise organizations like telecom, housing, employment, and others connect with community members through the trusted community partner channels to bring them critical and needed products and services. Organizations that use traditional tools like email, print, and other media realize the inefficiencies in these channels. Trust helps them partner with community partners that have developed trust with community members over the years, and thus accelerate provisioning the right products and services.
Build connectivity to individual community members to understand their needs
Leverage community trust to accelerate population health improvement
Partner in real-time to provision services
Case Study 1
Trust partnered with CCHI (California Coverage and Health Initiatives) and partner community-based organizations to increase awareness, engage community members to support Medi-Cal enrollment and referrals to social service and other county programs.
The community partners were able to reach deep into communities, share information and resources pertinent to enrollment but also guide and support other social determinant gaps. They were able to translate outreach in 81 languages, gather responses and feedback in native languages, provide a secure and compliant way for community members to engage with community partners.
Case Study 2
Trust’s community-first outreach approach, aligning Managed Care Plans, Enhanced Care Plans (ECM) and Community Supports (CS) providers has proven highly effective in engaging hard to reach members, increased ECM enrollment activity and improved closed loop referrals.
Trust’s CalAIM partners, are ECM (Enhanced Care Management) and Community Service (CS) providers, engaging their populations of focus to increase assessments and closed-loop referrals intended to improve the quality of life and health outcomes of this Medi-Cal population. Community Supports programs offered by our partners include housing navigation, deposits, housing sustaining services, recuperative care, medically tailored meals, short term post hospitalization, day habilitation, and asthma remediation.
Case Study 3
Trust’s Community Partners and Managed Care Plans see their community first engagement as the foundation for a continuous and deepening community with their members.
Community Partners
Managed Care Plans
