As health care payers seek to reduce the overall cost of healthcare—from emergency admissions and readmissions, improving social determinants of health (SDOH); and providers are under pressure to improve health outcomes and reviews, the biggest challenge for them is reaching out to populations that remain at-risk, and communities that are hard-to-reach.
Currently, over 100M in the US alone have been categorized as at-risk.
Over the years, these populations and communities have come to depend and trust people and organizations that speak their language, support them in their needs, and serve as a conduit to procure services.
Community-based Organizations (CBOs) and community workers have established deep trust with such populations, but lack the tools to scale their reach and support.
Trust digitizes these threads of trust, and helps CBO executives reach out to their members at scale through trusted messaging. These trusted messages start as simple text messages but underlying real-time tools like translation, analytics, and integration with external services bring populations to the care and services they need.
